Help and support Channels

  • Video Tutorials
  • Video Courses

  • Learn quickly the simplest way to alter a file or import a database through our collection of how to video guides.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center consists of a long range of Frequently Answered Questions that include all the areas of our Website Control Panel.

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  • Ticketing System
  • A Ticketing System

  • Our technical support staff is at your disposal round the clock to provide answers to all your requests. You will get a response within less than 60 minutes after the ticket application.

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Forms of Support

  • Shared Hosting Support
  • Shared Website Hosting Help

  • If you need advice running your shared website hosting services account, or need more resources for your sites, just simply let us know and we’ll give you the ideal answer.

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  • VPS Hosting Support
  • VPS Support

  • In case that you encounter troubles utilizing your SolusVM administration interface, or with any of the free web applications the VPS arrives pre–configured with, just let us know.

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  • Dedicated Hosting Support
  • Dedicated Hosting Guidance

  • You really want to tweak the set–up of your dedicated hosting server? We are at your disposal 24 hours a day to provide support to you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are incredibly user-friendly and simple to operate. But if, at any moment, you require assistance, you are able to count on our 24/7 technical support service.
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