Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • You will find almost all the answers to your questions in the user–friendly Help Center incorporated into our Site Control Panel. It features a huge repository with frequently asked questions and exhaustive instructional articles written by our expert tech support staff.

  • Top quality support service

  • Tutorial Video Clips

  • If you wish to watch how a task is carried out or how a problem is rectified, instead of just reading about it, then have a look at our collection of step–by–step video tutorials. They cover plenty of different topics and will help you quickly find your way around the Site Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 client care service and a 60–minute support ticket response guarantee. Our trained tech support engineers will be online 24/7/365 to answer your inquiries and to settle any problem that you may possibly face. Simply send a helpdesk ticket from the Help Center section and we’ll respond back to you within a minute.