Lord & Griffin Web Solutions

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Customer Support


Context Help

If you get lost inside our Control Panel, the first step you should take is to press the Help button, which is present on each page. A pop-up menu will open. It offers comprehensive info about all the actions that you can perform on the page in question. Each context menu appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich library of how-to video clips clarifying how to use our web hosting Control Panel. They're shot for those of you who want to see how things are being done instead of just reading articles. Thus, anyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the answer you are looking for, take a peek at our comprehensive Frequently Asked Questions database, which covers questions asked by actual customers and offers practical solutions. We regulary update our FAQ section with new Q&A's in order to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions database either, you can get in touch with our fantastic team of technical support engineers available 24x7 and ready to assist you with any problem. Each support ticket you send will be answered within sixty minutes (the average response time being approximately 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 46211

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

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